Documentation Index
Fetch the complete documentation index at: https://nango.dev/docs/llms.txt
Use this file to discover all available pages before exploring further.
Overview
Pre-built tooling
Pre-built integrations
Access requirements
Setup guide
Useful links
API gotchas
Pre-built tooling
✅ Authorization
✅ Authorization
✅ Read & write data
✅ Read & write data
| Tools | Status |
|---|---|
| Pre-built integrations | 🚫 (time to contribute: <48h) |
| API unification | ✅ |
| 2-way sync | ✅ |
| Webhooks from Nango on data modifications | ✅ |
| Real-time webhooks from 3rd-party API | ✅ |
| Proxy requests | ✅ |
✅ Observability & data quality
✅ Observability & data quality
| Tools | Status |
|---|---|
| HTTP request logging | ✅ |
| End-to-end type safety | ✅ |
| Data runtime validation | ✅ |
| OpenTelemetry export | ✅ |
| Slack alerts on errors | ✅ |
| Integration status API | ✅ |
✅ Customization
✅ Customization
| Tools | Status |
|---|---|
| Create or customize use-cases | ✅ |
| Pre-configured pagination | 🚫 (time to contribute: <48h) |
| Pre-configured rate-limit handling | 🚫 (time to contribute: <48h) |
| Per-customer configurations | ✅ |
Access requirements
| Pre-Requisites | Status | Comment |
|---|---|---|
| Paid dev account | ✅ | AutoTask API requires a paid account |
| Paid test account | ✅ | Same as dev account |
| Partnership | ❌ | Not required |
| App review | ❌ | Not required |
| Security audit | ❌ | Not required |
Setup guide
To connect to AutoTask, you’ll need:- API Integration Code: A 27-character tracking identifier for your API-only user
- API Username: The email address of your API-only user account
- API Secret: The secret for your API-only user account
- API Zone: Your AutoTask instance subdomain (e.g., webservices3, webservices1)
Steps:
- Log into your AutoTask instance as an administrator
- Create an API-only user account with appropriate permissions
- Generate an API Integration Code for tracking
- Note your API zone subdomain from your AutoTask URL
📚 AutoTask Integration Guides
- How to setup webhooks with Autotask on Nango Set up Autotask webhooks to receive real-time ticket updates using HMAC-SHA1 signed payloads
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Useful links
Contribute useful links by editing this page
Connection configuration in Nango
- AutoTask requires a zone-specific subdomain for API access
- The API Integration Code is used for tracking and must be included in headers
- Authentication uses API_KEY auth with username/password credentials
API gotchas
- AutoTask requires the API Integration Code to be passed in the
APIIntegrationCodeheader for all requests - The API zone (subdomain) varies by account and must be determined for each customer
- API rate limits apply and vary by account type
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Going further
Connect to AutoTask
Guide to connect to AutoTask using Nango Connect.