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Overview

To authenticate with Datto RMM, you need:
  1. Platform – Your Datto RMM platform (e.g., merlot, pinotage, concord, vidal, zinfandel, syrah). This determines your API base URL like https://<platform>-api.centrastage.net.
  2. API Key - A unique identifier used to generate an access token for requests associated with your account.
  3. API Secret Key - A secret token used alongside the API Key to generate an access token for authenticating requests.
This guide walks you through enabling API access and finding your Platform (Region) in Datto RMM.

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Prerequisites:

  • Admin access to your Datto RMM tenant.

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Step 1: Enable API access and generate API keys

  1. Login to your Datto RMM instance, go to Setup > Global Settings > Access Control and toggle the Enable API Access button.
  1. Go to Setup > Users, select your user, then click Generate API Keys to create an API Key and API Secret Key for the user.
  1. The API Key and API Secret Key will be displayed.
  1. Click Save User.

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Step 2: Select your platform

Your platform corresponds to your region and defines your base URL:
  • merlot → https://merlot-api.centrastage.net
  • pinotage → https://pinotage-api.centrastage.net
  • concord → https://concord-api.centrastage.net
  • vidal → https://vidal-api.centrastage.net
  • zinfandel → https://zinfandel-api.centrastage.net
  • syrah → https://syrah-api.centrastage.net
You can also verify Swagger at https://<platform>-api.centrastage.net/api/swagger-ui/index.html.

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Step 3: Enter credentials in the Connect UI

Once you have your Platform, API Key and API Secret Key:
  1. Open the form where you need to authenticate with Datto RMM (Password Grant).
  2. Enter Platform, API Key and API Secret Key in their respective fields.
  3. Submit the form, and you should be successfully authenticated.
You are now connected to Datto RMM (Password Grant).