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Overview

To authenticate with Freshteam, you need two key pieces of information:
  1. Account Name - This is a unique name assigned to your Freshteam account.
  2. API key - A key that grants Nango permission to interact with Freshteam’s APIs resources and services.
This guide will walk you through obtaining both the Account Name and API key within Freshteam.

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Prerequisites:

  • You must be an existing customer, as Freshteam is not available for new customers.

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Instructions:

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Step 1: Finding Your Account Name

  1. When logged into Freshteam, look at the browser’s address bar. The text before .freshteam.com is your Account Name.

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Step 2: Finding Your API Key

  1. Log in to your Freshteam account.
  2. Go to your Profile avatar inside Freshteam and click on it.
  3. In the drop-down that appears, you will find API Key.
  1. Once you click on the option, you will get the following screen, which will give you the API key that you can copy and use as per the scope.
  • The scope of your API Key is similar to the scope of your role in Freshteam.

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Step 3: Enter credentials in the Connect UI

Once you have both the Accont Name and API key:
  1. Open the form where you need to authenticate with Freshteam.
  2. Enter the Accont Name and API key in their respective fields.
  3. Submit the form, and you should be successfully authenticated.
You are now connected to Freshteam.